PLEASE READ THE INFORMATION BELOW
UK CUSTOMERS Packages are now sent with Royal Mail using a tracked service 24/48
INTERNATIONAL CUSTOMERS: Shipping is based on packages weighing 2 kilo's or less and shipping refunds are made once the order is packed. If your order weighs over 2 kilo's you will be asked to pay the extra cost.
We no longer ship to the EU or NI
The European Union General Product Safety Regulation (GPSR) introduces new obligations for businesses selling products in the EU, with significant implications for small crafts businesses, especially those who occasionally sell to EU customers.
Under the new rules, businesses must ensure their products meet stricter safety requirements across the EU, and must document risk assessments and safety measures for their products. British businesses selling to EU customers must also appoint an EU-based representative who is responsible for compliance with safety standards. The representative ensures traceability, provides compliance documentation, and communicates with EU authorities if safety issues arise.
While the new GPSR aims to improve consumer safety, its requirements (particularly the need for an EU-based representative) pose huge challenges for small craft businesses, including significant costs and administrative burdens. These businesses may need to carefully consider the costs of compliance against the benefits of selling in the EU.
CUSTOMS CHARGES FOR ORDERS OUTSIDE OF THE UK
It is your responsibility to pay any taxes/duties that may be incurred.
- When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
- Such charges are not included in the product price or shipping and handling cost and are the buyers responsibility.
- The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order (shipping outside of the UK), the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
We reserve the right to change our pricing at any time without notice. Once an order has been placed the purchase price will not be affected.