Privacy Policy

 This privacy policy sets out how Little Oke Dolls uses and protects any information that you give Little Oke Dolls when you use this website. Little Oke Dolls is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Little Oke Dolls may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

This privacy policy complies with GDPR (General Data Protection Regulation) legislation 23rd May 2018

I am a sole trader and have no staff and I am the sole data controller of your information, if you would like further information, if you have any queries or concerns please contact me  Debbie Poole on  littleokedolls@waldorfdolls.co.uk

I periodically send out newsletters which may have new products or information which I feel may be of interest to you, also for holiday closures.  I never send direct marketing emails.

 What I collect and why

I do collect the following information to process your order.  Your purchase invoice is included in your package, any unrequired paper work is destroyed.   I will only contact  you if there is a query/problem with your order or for support or disputes either by email or telephone or if you contacted me directly either by email or telephone or by using the contact link on my website www.waldorfdolls.co.uk 

  • Full Name
  • Contact information including email address and phone number
  • Shipping address including postcode and country and account address if different from the shipping address
  • Payment and details of your order placed.  This is offered using secure 3rd party sites: worldpay, paypal.  I have no control of these 3rd party sites who will have their own privacy policy in place.  

What I do with the information I gather

I require this information to fulfil your order made with me and understand any needs and provide you with a better service,.

  • Internal record keeping.
  • I may use the information to improve our products and services.
  • I may periodically send newsletters about new products, special offers or other information which I think you may find interesting using the email address which you have provided, for example: up and coming workshops which you may have already shown an interest in by contacting and asking to be placed on a list.
  • I use your information with trusted 3rd parties to deliver your order but only to the extent neccessary.  This privacy policy does not apply to the practises of the these 3rd party sites who have their own policy.

Security

I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

My website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for newsletters, you may change your mind at any time by writing to or emailing us at littleokedolls@waldorfdolls.co.uk

I will not sell, distribute or lease your personal information to third parties unless I have your permission or are required by law to do so. I may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen, for example: should you wish to come to one of the workshops that I periodically hold and you have shown interest and given me your contact details.

If you believe that any information I am holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. You have the right to have your information deleted upon request unless I have compelling reasons or legitimate grounds to continue using your information for legal reasons.

For the exhaustive list of cookies we collect see the List of cookies we collect section.

How I use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Little Oke Dolls uses traffic log cookies to identify which pages are being used. This helps  analyse data about web page traffic and improve the website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help  provide you with a better website, by enabling  to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with Little Oke Dolls. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.